At ScentScapes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services.
Information We Collect
Contact Information:
When you place an order or create an account on our website, we collect personal information such as your name, email address, shipping address, and phone number.
Payment Information:
We may collect payment information, including credit card details, to process transactions securely through our payment processing partners. Basic Information: We may collect basic demographic information such as age, gender, and location to better understand our customers and improve our services.
How We Use Your Information
Order Fulfillment:
We use the information you provide to fulfill orders, process payments, and deliver products to you.
Account Management:
We may use your contact information to create and manage your account on our website, including sending order confirmations, shipping notifications, and account-related communications.
Customer Support:
We use your information to respond to inquiries, provide customer support, and address any issues or concerns you may have. Marketing and Communications: With your consent, we may use your contact information to send promotional emails, newsletters, and special offers about our products and services. You have the option to opt out of marketing communications at any time.
Data Security
Secure Transactions:
We employ industry-standard encryption and security measures to protect your payment information and ensure secure transactions. Data Protection: We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Sharing Your Information
Third-Party Service Providers:
We may share your information with trusted third-party service providers, such as payment processors and shipping carriers, to facilitate order processing, delivery, and other essential functions.
Legal Compliance:
We may disclose your information as required by law or in response to legal requests, such as subpoenas, court orders, or regulatory inquiries.
Your Rights
Access and Correction:
You have the right to access and update your personal information held by us. You can review, edit, or delete your account information by logging into your account on our website.
Opt-Out:
You have the right to opt out of receiving marketing communications from us. You can unsubscribe from promotional emails by following the instructions provided in the email or contacting us directly.
Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Support@thescentscapes.com. Last Updated: 04/15/202